Frequently Asked Questions
Find answers to common questions about our security services, pricing, and how we protect your digital assets.
Frequently Asked Questions
We protect against various threats, including malware, phishing, DDoS attacks, SQL injection, cross-site scripting (XSS), brute force attacks, and more. Our comprehensive security approach covers all major vulnerability vectors.
It specifically safeguards web apps from malicious traffic, beyond standard firewall capabilities. Our WAF monitors and filters HTTP traffic, blocks common attack patterns, and provides real-time protection against zero-day vulnerabilities.
Absolutely. It protects your data and applications in the cloud from unauthorized access and threats. With more businesses moving to cloud infrastructure, having robust cloud security is no longer optional—it's essential for business continuity.
It offers reliable data protection, ensuring resilience and easy recovery in various scenarios. Cloud backups protect against data loss from hardware failure, ransomware attacks, accidental deletion, and natural disasters.
Technical Questions
Setup typically takes 15-30 minutes. Once you sign up, our team will guide you through connecting your website to our security platform. For WordPress sites, we provide a plugin that makes integration seamless.
No, our security solutions are optimized for performance. In fact, our CDN and caching features often improve website loading speeds. We monitor performance metrics to ensure your site remains fast and responsive.
Yes, you can upgrade or downgrade your plan at any time from your dashboard. When upgrading, you'll get immediate access to new features. For downgrades, changes take effect at the start of your next billing cycle.
We offer a hack-fix guarantee. If your site is compromised while under our protection, our security experts will clean your site at no additional cost and implement additional measures to prevent future incidents.
Yes! While we specialize in WordPress security, our protection works with any website platform including Shopify, Wix, Joomla, Drupal, custom PHP sites, and more. Contact us for specific platform requirements.